CLAIMPREP ONTARIO

Privacy Policy

Effective date: July 12, 2026. ClaimPrep Ontario ("we", "us") provides document organization, document preparation and procedural guidance services for self-represented litigants in Ontario courts. We are committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect: We collect the information you provide directly to us, such as your name, email address, phone number, and details about your matter. Documents submitted to us may contain personal, financial, employment, business, or other sensitive information relating to you or other individuals. Please provide only the documents and information reasonably necessary for the service requested; where documents contain personal information about other individuals, you are responsible for ensuring the materials may be provided to us for that purpose.

How we use it: We use your information to respond to inquiries, provide document preparation and case support services, communicate with you about your file, and meet legal obligations. We do not sell or rent your personal information to anyone.

Confidentiality and service providers: Information about your matter is kept confidential and is shared only with your consent, as required by law, or with third-party service providers that help us operate our website, process payments, communicate with clients, and store or transmit documents. These providers may process limited personal information as necessary to perform services on our behalf. Please note that we are not a law firm, and communications with us are not protected by solicitor-client privilege.

Retention and security: We keep personal information only as long as needed for the purposes above and protect it with reasonable administrative and technical safeguards.

Your rights: You may request access to or correction of your personal information, or withdraw your consent, at any time by contacting us at support@claimprepon.ca or 905-699-6568.

Contact: ClaimPrep Ontario, 496 Vaughan Court, Milton, ON L9T 8A6, Canada.